Last Updated: 18 july 2024

KSH OCEAN FRESH ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kshoceanfresh.com, place orders, and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

1. Personal Information:

• When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.

2. Transaction Information:

• Details about purchases you make through our website, including the products you purchase, the date and time of the purchase, and payment details.

3. Usage Information:

• Information about your interactions with our website, such as IP address, browser type, operating system, pages viewed, links clicked, and the date and time of your visits.

4. Communication Information:

• Records of your communications with us, including any information you provide in messages, emails, or phone calls.

How We Use Your Information

1. To Process Transactions:

• To process your orders, manage your account, and provide customer support.

2. To Improve Our Services:

• To understand how our website is used, improve our products and services, and develop new features.

3. To Communicate with You:

• To send you updates, promotional materials, and other information related to your order or our services.

4. For Legal Compliance:

• To comply with legal obligations, resolve disputes, and enforce our agreements.

How We Share Your Information

1. Service Providers:

• We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.

2. Business Transfers:

• If we merge with or are acquired by another company, your information may be transferred as part of the transaction.

3. Legal Obligations:

• We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights and Choices

1. Access and Update:

• You have the right to access and update your personal information. You can do this by logging into your account or contacting us.

2. Opt-Out:

• You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that you may still receive transactional or account-related emails after opting out.

3. Cookies:

• Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove or reject cookies. However, this could affect the availability and functionality of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

KSH OCEAN FRESH
Email: kshestore@gmail.com
Contact: +60 11-3187 7223
Address: 8-G-136T,KOMPLEKS PULAU MUTIARA,
                GAT LEBUH MACALLUM,10300 GEORGETOWN,PULAU PINANG

Thank you for choosing KSH OCEAN FRESH.